Blossom Advisory ("we", "us", "our") respects your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The short version: we collect what you give us through the contact form (name, email, company, phone, message), use it to respond to your enquiry, and don't sell or share it with third parties for marketing.
1. What we collect
When you contact us through this site or engage our services, we may collect:
- Identifying information — your name, email, phone number, company
- Information you provide in messages, briefs, or during engagements
- Technical data — IP address, browser type, pages visited (via standard web analytics)
2. How we use it
We use your information only to:
- Respond to enquiries and provide consulting services
- Send you communications you've requested
- Improve the website and our services
- Meet legal and regulatory obligations
3. Disclosure
We do not sell your personal information. We may disclose it to trusted service providers (such as email or hosting platforms) strictly to operate the site or deliver services to you, and only where those providers are bound by appropriate confidentiality and privacy obligations.
We may also disclose information where required by law, regulation, or legitimate legal process.
4. Storage and security
We take reasonable steps to protect personal information from loss, misuse, and unauthorised access. Information is stored on infrastructure operated by reputable providers with industry-standard security controls. No system can guarantee absolute security, but we treat your data with care.
5. Your rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to information that is inaccurate or out of date
- Request deletion of your personal information, subject to legal retention requirements
- Withdraw consent for any optional uses of your data
To exercise any of these rights, email us at info@blossomadvisory.com.au.
6. Cookies and analytics
This site may use cookies and analytics tools to understand how visitors use it. You can disable cookies in your browser settings — this may affect some site functionality but won't prevent you from contacting us.
7. Overseas disclosure
Some of our service providers (for example, email and hosting platforms) may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.
8. Complaints
If you have a privacy concern, please email info@blossomadvisory.com.au. We aim to respond within 5 business days. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent version. Material changes will be communicated through this page.
10. Contact
Questions about this policy or how we handle your information? Email info@blossomadvisory.com.au.